Terms and Conditions

Last Updated: October 27, 2025

Effective Date: October 27, 2025

1. Agreement to Terms

Welcome to JollyAI (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the JollyAI website, mobile application, and services (collectively, the “Service”).

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

JollyAI is an artificial intelligence-powered image and video generation platform that allows users to create digital content using advanced machine learning models.

2.1 Service Features

  • Text-to-image generation
  • Image-to-image transformation
  • Image-to-video conversion
  • Face swap functionality
  • Custom model training (premium feature)
  • Batch processing capabilities

2.2 Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance and unexpected outages may occur.

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account credentials
  • Be responsible for all activities under your account
  • Notify us immediately of any unauthorized use

3.2 Account Types

  • Free Accounts: Limited generation credits with basic features
  • Paid Subscriptions: Enhanced features with monthly/yearly billing
  • Enterprise Accounts: Custom pricing with advanced features

3.3 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in prohibited activities.

4. Subscription Services

4.1 Subscription Plans

Subscription plans provide access to premium features and increased generation limits. All subscriptions are subject to our Cancellation & Refunds Policy.

4.2 Billing and Payment

  • Subscriptions are billed in advance
  • Auto-renewal is enabled by default
  • Payment methods accepted: Credit cards, debit cards, UPI, net banking, digital wallets
  • Failed payments may result in service suspension
  • All fees are non-refundable except as specified in our refund policy

4.3 Price Changes

We may change subscription prices with 30 days’ notice. Price changes affect future billing cycles.

5. User Content and Conduct

5.1 Content Ownership

You retain ownership of content you create using JollyAI. However, you grant us a license to process, store, and display your content as necessary to provide the Service.

5.2 Prohibited Content

You may not create or upload content that:

  • Violates intellectual property rights
  • Contains illegal, harmful, or offensive material
  • Depicts violence, hate speech, or discrimination
  • Includes explicit sexual content or pornography
  • Promotes illegal activities
  • Contains malware or harmful code
  • Impersonates individuals or organizations

5.3 Content Moderation

We reserve the right to review, moderate, or remove content that violates these Terms. Users found repeatedly violating content policies may have their accounts suspended or terminated.

5.4 User Responsibilities

Users are responsible for:

  • Ensuring their use complies with applicable laws
  • Obtaining necessary permissions for third-party content
  • Respecting copyright and trademark laws
  • Maintaining appropriate content for their intended use

6. Intellectual Property

6.1 JollyAI IP

The Service, including all software, algorithms, models, and branding, is owned by JollyAI and protected by intellectual property laws.

6.2 User-Generated Content

Users retain ownership of their original prompts and generated content, subject to the license granted to JollyAI for service provision.

6.3 Third-Party Content

Some features may incorporate third-party models or datasets. Users are responsible for complying with any associated licenses or restrictions.

7. Privacy and Data Protection

7.1 Data Collection

We collect information necessary to provide the Service, including:

  • Account information and usage data
  • Payment information (processed securely)
  • Generated content for quality improvement
  • Technical data for service optimization

7.2 Data Usage

Your data is used to:

  • Provide and improve the Service
  • Process payments and manage subscriptions
  • Communicate with you about your account
  • Ensure platform security and prevent abuse

7.3 Data Sharing

We do not sell personal data. Data may be shared with:

  • Payment processors for transaction processing
  • Service providers for technical operations
  • Legal authorities when required by law

8. Service Limitations and Disclaimers

8.1 AI Limitations

AI-generated content may contain inaccuracies, biases, or unintended elements. Users should review and verify all generated content before use.

8.2 Service Warranty

The Service is provided “as is” without warranties of any kind. We do not guarantee specific results or outcomes from AI generation.

8.3 Limitation of Liability

Our liability is limited to the amount paid for the Service in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

9. Commercial Use and Licensing

9.1 Personal Use

Free tier content is licensed for personal, non-commercial use only.

9.2 Commercial Use

Commercial use requires a Pro or Enterprise subscription. Commercial license terms apply to generated content.

9.3 Content Licensing

  • Personal use: Royalty-free for personal projects
  • Commercial use: Royalty-free for commercial projects (subscription required)
  • No resale of generated content as stock images
  • Attribution requirements may apply

10. API Usage and Rate Limits

10.1 API Access

API access is available for Enterprise subscribers and requires separate terms and conditions.

10.2 Rate Limiting

Generation requests are subject to rate limits based on your subscription tier. Excessive usage may result in temporary throttling.

11. Termination and Suspension

11.1 User Termination

You may terminate your account at any time through account settings or by contacting support.

11.2 Service Termination

We may terminate or suspend your account for:

  • Violation of these Terms
  • Non-payment of fees
  • Illegal or harmful activities
  • Extended periods of inactivity

11.3 Data Upon Termination

Upon account termination, your data may be deleted after a grace period. Download your content before termination.

12. Dispute Resolution

12.1 Informal Resolution

We encourage resolving disputes through direct communication with our support team.

12.2 Formal Dispute Process

Formal disputes may be resolved through:

  • Mediation in accordance with Indian law
  • Binding arbitration for amounts under ₹5,00,000
  • Court proceedings for larger disputes

12.3 Governing Law

These Terms are governed by the laws of India, with exclusive jurisdiction in the courts of Mumbai, Maharashtra.

13. Changes to Terms

13.1 Notification

We will notify users of material changes to these Terms via email or platform notifications.

13.2 Acceptance

Continued use of the Service after changes constitutes acceptance of the updated Terms.

13.3 Objection Period

Users have 30 days to object to material changes. Failure to object within this period constitutes acceptance.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and JollyAI.

16. Contact Information

For questions about these Terms:

  • Email: legal@jollyai.online
  • Address: [Company Address], Mumbai, Maharashtra, India
  • Response Time: Within 48 hours for urgent matters

By using JollyAI, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.